HTC water / liquid damage

For UK or imported HTC's. Our service will ensure that your HTC is fixed within 7 working days. We can fix you up for much LESS than the factory charges for repairs.

Our price includes:

• Repair and despatch within 7 working days of receipt.
• Labour to repair HTC.
• Replacement parts

Please note the following important conditions of this service:

• There is NO WARRANTEE on liquid damage repairs due to the nature of the repair. The price quoted will depend on whether there is physical damage to the phone, as with some cases of liquid damage, parts need to be replaced like LCD, Speaker and Mic, There is a minimum cost of £10 if we can not repair the liquid damaged phone that comes into our service centre. We will only charge you the initial quote price if the phone is full working when it leaves the service centre but there is no warrantee on liquid damaged phones. Some liquid damaged phones appear to be working. This is due to corrosion within the microchips (IC's) shorting together to allow and electrical current to run. This allows the phone to switch on, however it can sometimes be a short circuit, and may result in the phone no longer powering up.
  
  It is one of the most common problems that can occur when repairing water damaged phones. Sometimes just attempting to repair the phone can terminate it, which is due to internal corrosions and not a procedural fault. Mobile phone manufacturers will not touch a liquid damaged phone because of the failure rates in repair. Please do not blame us if your water damaged phone fails during repair. We cannot be held responsible for what happens when we take apart a water damaged phone. We can not be held responsible for any hardware or software failures undertaken on any mobile during a non warrantee repair, as we cannot know what has happened to a phone before it comes into our service centre. For example physical damage, unknown liquid damage, or unknown software issues, etc.
• Once we open your HTC, your warrantee will be automatically made VOID.
• If it turns out that there is more wrong with your HTC then what it is booked in for, then you will be contacted and given the option to have your HTC returned to you. You will get a full refund minus the cost of postage and packaging, although there may be a £10 handling charge for engineers time.
• You are responsible for the transit of your HTC to our premises. We can not be held responsible for any items lost in the post on the way to our premises.
• We will insure all HTCs that leave our premises for their full value, and in the event of postal problems you may be covered. Lost items will result in us following Royal Mails lost post procedure.
• In the event that we can not repair your HTC for any reason, you will be contacted for further instructions. You will get a full refund minus the cost of postage and packaging, although there may be a £10 handling charge for the engineers time.
• Please note the we are not official HTC repair agents, but we do offer our own guarantees, so please be assured that your satisfaction is our priority.

If you have any further questions about this service, please contact us by telephone, email or by using our live help service.